FAQ

NOTICE

Please note that all of our orders are packed and sent by real people in Geoffrey Bawa Trust's Colombo office. We work as quickly as we can, with an average turnaround time of 5 days. We appreciate your understanding and patience! You will receive tracking details via email once your order has been packed and shipped. Please allow delays to normal shipping times.

 

I DO NOT LIVE IN SRI LANKA. CAN I PLACE AN ORDER?

Yes, our international orders are shipped with Aramex and are usually delivered within 1 week to most destinations, however due to varying service by country during the Covid-19 pandemic, we are unable to give specific order deadlines at this time. Please order as early as possible to avoid disappointment. If you have any questions about our international deliveries please contact us on shop@gbtrust.net

WHAT CURRENCY ARE THE PRICES LISTED IN?
LKR

WHAT IS YOUR RETURN POLICY?
All items are final sale. We check all orders thoroughly before we dispatch them, but if you believe there is an error or defect in your order, please contact us on archive@gbtrust.net. We are unable to take queries by telephone at this time.

DUTIES AND TAXES
Kindly note that the payment of duties, taxes and other fiscal charges are the responsibility of the receiver.